Hello Michael,
I just wanted to let you know how much I appreciate you, Marc and Derek. I always want my customers to be happy so I would much rather cancel a contract than sell them a home that can be a potential problem.
As I Realtor, I am required to provide my Buyers with multiple options for other services, when purchasing a home. I never put the companies in any particular order on the list and several of my customers have used your services over the last couple of years. When they advise that they have chosen you, I know that our interaction will be professional and thorough. I just want to thank you and your team for providing great quality service, every time.